Oh you have that little plastic wheel shaped spoke key and the gripper for the bladed spokes...keep the gripper and get yourself a proper metal Mavic spoke key from Park Tools or the likes...the plastic thing is ehhh...not very good!
Im new to road biking only my second post and have only had the bike 10 months. i have a set of mavic kyserium equipe bought for me for xmas. i have done around 300 miles on them but have noticed that the rear wheel has lateral play 3/5mm i have searched the net but can find any info on how to adjust them.
do you just use a set of cone spanners? do you do the adjustments with the wheel on or off, do you adjust both sides? as the cassette side i cant geto the nuts without taking the cassette of is that normal any and i mean any help would be greatly appreciated.
I saw your post so wanted to give some details to hopefully get you back on the road as quickly as possible! Quick intro, I work as the Community Manager for Mavic, which basically means I try and help out whenever riders have questions about the brand and products. Feel free to contact me in the future and I'll do my best to help. And rest assured, I won't try to persuade anyone on the forum to buy Mavic products (that's not what I'm here for). I'm here just to provide a service and to try and help if you have any questions. Right, introduction over
From your explanation, it may be that the axle needs tightening although 3-5mm of play sounds like quite a lot so I'd recommend taking it to your local Mavic retailer, or you can give the Mavic service centre a call on 01276 404859. I've had the odd garage moment that has started great but ended with me saying "seemed like a good idea at the time" so if in doubt best visit your bike shop.
It's not possible to adjust the QRM hub using the plastic adjustment wrench (part number 325 423 01) that was mentioned further up this post. This is only for wheels with QRM+ hubs.
To tighten the axle on the QRM rear hub that features on your Equipe wheel you'll need to:
1) Remove the wheel from the bike and remover the quick release.
2) Firstly check that the right hand (drive side) nut is tight (15Nm). It could be that the play comes from this being loose. If this is tight you can check the below.
3) Carefully clamp the right hand (drive side) part of the axle in a vice.
4) On the left hand side of the axle insert a thin 13mm flat wrench on the grey part of the axle.
5) Place a 17mm flat wrench on the axle nut.
6) Simultaneously turn both wrenches clockwise the equivalent distance between two spokes (approx 15 degrees)
7) Refit the wheel into the bike and check for lateral play. If there is still play, repeat process 3-6.
8) It's important to note though that if you do this procedure twice and there is still play it means that the bearing and bearing ring need replacing.
Once again, if in doubt always best to let the experts have a quick look.
Good to have you onboard; and thankyou for the explanation on : How to do. The Mavic service Dept Telephone Number, etc..
lots of us with Mavic Wheels ( I have the 2013 Ksyrium Elite-S Wheels) and I'm betting that you'd get many questions put to you Re, Mavic Wheels and other Mavic products. Hope you stay with us on this forum ...